FAQ's
Hydrisupermarket.com.pk is an e-commerce initiative of Hydri Supermarket.
You can pay through Cash on Delivery, Credit/ Debit Card swipe on Delivery.
If you are facing issues with OTP sms, please call our helpline (021) 36723291-92 from same mobile number. Our CSR will update your account after phone verification
Please visit Delivery & Shipping page for more information.
Order status can be checked from 'My Orders' screen in your account. Status can also be checked through Order Tracking page.
Please visit Returns & Refunds page for more information.
You have to initiate a return process within 7 days of delivery. Unfortunately after 7 days, we won't be able to accept return request.
Yes, before processing any order our customer service team will call you on your mentioned cell phone number to verify order.
Warranty policy varies from vendor to vendor and product to product. Hydrisupermarket.pk does not offer warranty claims directly. Warranty claims are processed directly through the vendor at their respective service centers.
Not all products come with a warranty. If the products are available with a warranty then it will be clearly mentioned in the product specification or description.
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SMS/Whatsapp:
923351463637
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Landline:
+92 21 3672 3280 -
Email:
info@hydrisupermarket.com.pk -
Address:
F-97, Block-B, Near Generations School, Between KDA Chowrangi & Ziauddin Hospital, Karachi -
Working days/hours:
Mon - Sun / 11:00AM - 8:30PM
